Housekeeping Job Interview QNA for Hoteliers

I will be available to join by the middle of next month.”

Yes, this is Bhumidhar speaking. Good [morning/afternoon], ma’am/sir.

Yes, thank you for reaching out

I appreciate the opportunity to speak with you.

Table of contents (toc)

✅ Tell me about yourself?

My name is Bhumidhar Rabha, and I am 24 years old. I am from Goalpara district, Assam, and I have completed 12th from dudhnoi college.  

 I have two years of experience in hotel housekeeping 

I have worked at Mulbery shades, A Tribute portfolio Resort, at Bengalore. here for 1 years under Agency.

After that I Joined Vaani Greens, Kaziranga------- I worked here for 10 months

And my last property is Mayfair Spring valley sonapur

And currently I'm working at sachika hotel for temporary

❓Q: "Did you resign from Mayfair?

No, I did not officially resign. Due to health issues and personal reasons, I couldn’t complete the clearance process. But I had informed my reporting manager before I left. I am now looking for a fresh start."

how long will you stay?

I’m looking for long-term work. If I get good support and learning here, I’ll stay and grow with the property."

⛔কি কি কাম কৰিছিল আগতে

At Mulberry Shades, I mainly cleaned public areas such as the pool, reception, lobby, spa, gym, and pathways. I also occasionally assisted the room attendants in preparing guest rooms.

 At Vaani Greens, I was responsible for cleaning guest rooms and common areas in a 22-room hotel — including replacing linens, disinfecting surfaces, and attending to guest requests. Additionally, I operated housekeeping machines like vacuum cleaners, single-disc machines, and auto scrubbers to maintain high standards of cleanliness and hygiene.

✅ Why leave your previous job?

"I left my previous job to seek better opportunities in a larger hotel where I can enhance my skills, gain more experience, and contribute to maintaining high housekeeping standards.

✅ Salary Expectations

I was earning ₹12,500 per month in my previous job. I am expecting around ₹14,000–₹15,000, but I am open to discussion. 

Thank you for the offer. In my previous job, I was earning ₹12,500, and considering my experience and skills, I was expecting at least the same or a slight increase. Is there any flexibility in the salary budget?"

PF  ESI :   "Hello Ma'am/Sir How much will be deducted for PF and ESI from my salary?"

✅ No Experience Certificate

"I understand the value of an experience certificate but I’ve worked in housekeeping for two years and handled all tasks well. I just request you to consider my work experience and skills while deciding the salary."

✅ see yourself in 5 years?

"I see myself growing in the hospitality industry, possibly as a supervisor or manager, where I can contribute more to guest satisfaction and hotel operations."

✅ Room cleaning procedures*

“First, I check the room status – whether it’s vacant, occupied, or DND.

 If occupied, I don’t disturb before 10 AM unless guest asks.

 At the door, I knocked three times and said ‘Housekeeping’.  Each time I waited 10 seconds.  After the third knock, I slowly opened the door and again said ‘Housekeeping’.

 Inside the room, I switch on lights, TV, and AC to check.  I opened the curtains and checked for lost and found items.  Then I remove garbage, used linens, and towels.

 Before making the bed, I put R6 in the WC and leave it for 10–15 minutes.  Then I make the bed with fresh linens, dust the furniture, clean the mirrors.

 Next, I clean the bathroom – sink, mirror, WC, shower, and polished metal fittings.  I replace fresh towels, tissues, and toiletries. 

 After that, I keep guest amenities like water, tea/coffee kit etc..

 In the end, I spray air freshener, align curtains and furniture,

and  finally  or mop the floor.